In order to help you recuperate your missing code we need the name of your Brid 

(e.g. bridpurifier-xxxyyy)


Check your smartphone wifi settings and send us your Brid's name.

If you can't find Brid's name in the wifi settings please reset your unit


Here is a helpful link: How to reset Brid


Once we receive the name we will send you the codes as soon as possible!